Start exploring Genesys today
Thank you for your interest
A Genesys representative will be in contact with you shortly.
Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 888-GENESYS
(436-3797)
International: +1 650 466-1100
Fax: +1 650 466-1260
1302 El Camino Real, Suite 300, Menlo Park CA, 94025
Careers
Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.
Customer Support Portal
Submit new support tickets and track existing ones through a single, convenient site.
Genesys Knowledge Network
Use this all-in-one access point to find links to resources that improve your Genesys experience.
Thank you for requesting your demo
A Genesys representative will reach out to you shortly to get it scheduled.
White paper
We’re in an experience economy where customer loyalty leaders are best positioned to win in the long term. Building loyalty and trust starts with empathy toward customers and employees.
Empathy isn’t sympathy; it’s an actionable, measurable approach to putting customers and employees — not profits — first.
Companies worldwide are making positive changes toward becoming empathy-centric across the entire customer and employee experience — and toward measuring their success in this transformation.
A Genesys benchmark study of 450 companies worldwide reveals that businesses are listening to customers and understanding their needs. But progress has been slow in developing the proactivity and responsiveness to show customers they’re really paying attention.
It’s time for change.
